Ontera Modular Carpets Pty Ltd

Website Privacy Policy

Ontera Modular Carpets values the privacy of our customers and users of our website. We respect your rights to make informed choices about the collection and use of your personal information. This privacy policy tells you about our online collection and use of information that identifies you personally in order for you to make informed choices about using this site.

By accessing and using this website, you understand and agree that

• We may use this information to direct market products and services (unless you tell us not to direct market to you).
• We may retain the information collected and may store and access that information indefinitely.
• We will not pass the information on to a third party without your consent.

How we collect information on this website

• When you visit this website, information such as the site that referred you to us, your internet service provider and email address, navigational and personal information may be collected automatically as part of the site’s operation. We may use this information to generate user profiles.
• Occasionally, we may ask you to provide information on online forms. For example, we may ask for your user name, full name, telephone number, email address and postal address. You may decline to provide any online information, however, in certain cases, if you do not provide that information, then we may not be able to process your inquiry online.

Ensuring your personal information is up to date

• We rely on the personal information to be correct, should we contact you regarding our products, services and technical information we think you may be interested in. For this reason, it is important that the information collected is accurate, complete and up to date.
• You can contact us at any time to update your personal information.

Ensuring your personal information is secure

• We want you to be comfortable that any information you enter on the website is secure. When you submit information, it is protected both online and off-line.
• Personal information that has been submitted to us on this website is held in secure electronic databases. All reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure is taken.
• However, we cannot be responsible for the policy or practices of linked sites so we recommend that you consider their privacy polices separately.
• We will ensure that all information is kept secure and is only used in accordance with the purpose for which it is provided or otherwise authorised by you.

Cookies and Log Files

• When you visit this website, we provide a cookie to your browser which it stores in the browser directory of your computers hard drive. A cookie is a piece of data that contains information about the user. The use of a cookie is in no way linked to any personally identifiable information while on our site. Cookies offer you many advantages. For example, registration information is stored, as may be navigational activities. This means that you may save time because you do not need to re-enter information each time you enter our website. We may also be able to enhance your experience of our website using the information the cookies gather.
• You may nominate to reject or delete a cookie. Your browser should contain information on how to do this. If you do so, you can still access our website, although this may limit some uses of the website.
• We use IP addresses to gather statistics and to assist in the administration of the website. This enables us to analyse trends, track movements and gather broad demographic information. IP addresses are not linked to any personally identifiable information.

If you have a complaint

• If you think that we have not followed our privacy policy, please advise us of your concerns by sending any email to ontera@ontera.com.au

We may change the terms of this privacy policy at any time. If we change this policy we will post the revised policy on this website. We recommend that you review the privacy policy whenever you visit our website.